These terms and conditions may be subject to change prior to any update of this website. If you would like to ensure this document has not been superseded please contact us.

1. GENERAL

Please read these terms and conditions prior to placing your order. By placing an order with Motorsport (Ross) Limited you agree to the terms and conditions stated.

Any reference to MOTORSPORT (ROSS) LIMITED/Company/Seller/We/Us shall mean Motorsport (Ross) Limited of Old Gloucester Road, Ross-on-Wye, Herefordshire, HR9 5JG who sell or supply specialist motor parts in the course of their trade or business.

Any reference to You/Buyer/Purchaser shall mean the person detailed on the sales invoice.

We are suppliers of mainly non-standard items. This means that, by their very nature, the parts we supply may not be a straightforward DIY fit. In some cases, modifications or adaptations may be required to achieve an acceptable fit. We therefore recommend that parts we supply should be fitted by a suitably qualified person.

We are committed to protecting your privacy. We only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998). See our privacy page for further information.

Transactions shall be governed by and construed in accordance with English Law, and both Parties (i.e. Motorsport (Ross) Limited and the customer) shall submit to the jurisdiction of the English Courts.

These terms and conditions do not affect your statutory rights as a consumer.

2. ORDERS

We retain the right to cancel any order at any time. If payment has been made, we will provide a full refund immediately.

3. PAYMENT

We will not dispatch goods or put goods on special order until payment is received in full. Payment can be made by credit/debit card, cheque, bank transfer or cash. Please see our “Ordering” page for further info.

4. PRICES

We do our utmost to keep all prices and information on this web site up to date. However, occasionally information from our suppliers can change at short notice, so we reserve the right to alter verbally or in writing, at short notice, specifications and prices (up or down) listed on the web site. If you do not wish to agree to the new price then we reserve the right to withdraw from the transaction.  We advise that whether you are placing your order by telephone, mail or any other means, that you should check the current prices with our sales office first.

It is humanly possible to make a mistake in a quotation. We reserve the right to correct any mistake and to charge the correct price – in that instance we will always inform you before proceeding with your order. We are not bound to the price quoted at time of ordering until you have received both the goods and an invoice.

5. VAT

We are VAT registered and, therefore, VAT at the current rate is payable on all services and/or goods delivered to the UK & the EU. In the case of EU VAT registered traders, this may be exempted subject to us having sight of the relevant documents. For shipments outside the EU, the VAT may be exempted providing we ship the goods abroad.

6. DELIVERIES

When we quote delivery times it is in "working days". This means any day excluding Saturday, Sunday and public holidays. We shall inform you immediately if we are informed of any delay and will inform you of the new delivery date.

7. SHORTAGES & DAMAGE IN TRANSIT

Once you or the person receiving the goods on your behalf has signed for them you have accepted that the goods are undamaged and that everything on the invoice/packing slip has been received. If goods are obviously damaged and you inform us after signing for them we may not be able to make a claim from the couriers. Therefore, please sign for them as "received damaged". In any case you should inspect the goods as soon as possible after receipt and notify our sales office immediately if there appears to be a problem.  If it is likely that you will not be the person signing for the goods (such as deliveries to a work address) it is your responsibility to ensure that the person signing knows what they are doing.

8. RETURNS

We are not able to accept back non-faulty goods that have been supplied to your specific order. The cost of returning faulty goods safely to us is your responsibility.  Where goods are alleged to be defective, the purchaser agrees to return such goods for inspection and report (without us replacing the said goods prior to such inspection). The purchaser also accepts that it is reasonable to inform us of any interruption, defect or other failure prior to contacting independent third parties or incurring expense and, in addition, to allow us to remedy the defect, failure or interruption.

9. WARRANTIES & GUARANTEES

All guarantees for products are provided entirely by the manufacturers/UK importers and are subject to their terms and conditions. Some goods will need to be returned directly to the manufacturer, some will need to be returned to us. Please always contact our sales office first to confirm. Goods returned under warranty must be accompanied by a valid proof of purchase and must be returned carriage paid by recorded delivery and appropriately insured in-transit. If a manufacturer decides that a warranty claim is not valid then we will not be liable for any compensation. We will not accept any liability for any labour or associated costs involved in a warranty claim.

Parts modified or adapted by the purchaser will not be warranted by the manufacturer nor shall MOTORSPORT (ROSS) LIMITED be liable for any failures resulting subsequent to modification as a result of such modification.

10. LIMITATIONS UPON LIABILITY

We aim to ensure that all information on our web site is correct. However, we cannot be responsible for the use of the information given.

Advice given by MOTORSPORT (ROSS) LIMITED staff on the telephone or by email is based entirely upon information given by the purchaser with no inspection undertaken. As such, all advice given is indicative only and should be checked by the purchaser prior to order. Where advice is given after visual inspection by MOTORSPORT (ROSS) LIMITED staff such advice shall amount to an opinion only.

Goods are supplied only to correspond to the purpose for which goods of that kind are commonly supplied and not alternative uses to which they may be put. No liability for failure will be accepted by MOTORSPORT (ROSS) LIMITED for such alternative use, amendment or modification.

We always do our best to deliver goods within the timescale quoted at the time of ordering but sometimes there can be a delay which is out of our control. As such, any dates we specify for the delivery of goods are approximate only and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods. (We strongly recommend that you do not make arrangements to have parts fitted until they have arrived. We will not be held responsible for any charges incurred if such arrangements have to be cancelled due to a delay in delivery.)

All goods are subject to availability. If we do not supply the goods for any reason your credit card will be refunded the full amount. MOTORSPORT (ROSS) LIMITED will not be responsible for compensating you for any other losses which you may suffer if we do not supply the goods.

Goods may not be compatible with vehicles which have been modified, adapted or altered. Where goods ordered by the Purchaser are not compatible by reason of modification, adaptation or alteration, we cannot accept such goods back into stock and no refund or credit will operate.

Under no circumstances will MOTORSPORT (ROSS) LIMITED be held liable for any fitting charges incurred by the purchaser. It is the purchaser's responsibility to ensure he has the correct parts prior to fitting. This can be as simple as comparing shape and size of the new items with the parts to be removed from the car. In the rare event of an item being defective we shall act on the customer's behalf to obtain compensation for fitting charges from the manufacturer/UK importer. If the manufacturer/importer refuses compensation then we shall not be held liable.

No liability is accepted by MOTORSPORT (ROSS) LIMITED where purchasers attempt to modify or install components where it is known or ought reasonably to be known to the purchaser that the part is incorrectly supplied or otherwise not in accordance with the order.

Disclaimer: Any information provided on this website is for general guidance only. It does not constitute any contractual term, representation or warranty. Motorsport (Ross) Limited takes no responsibility in respect of any claim whatsoever and howsoever caused arising from use of any information on this website. Prices may be subject to change without notice. Our listing a part does not necessarily guarantee its availability. All information correct at time of website upload only.