These terms and conditions may be subject to change prior to
any update of this website. If you would like to ensure this
document has not been superseded please contact us.
1. GENERAL
Please read these terms and conditions prior to placing your order.
By placing an order with Motorsport (Ross) Limited you agree to the
terms and conditions stated.
Any reference to MOTORSPORT (ROSS) LIMITED/Company/Seller/We/Us
shall mean Motorsport (Ross) Limited of Old Gloucester Road,
Ross-on-Wye, Herefordshire, HR9 5JG who sell or supply specialist
motor parts in the course of their trade or business.
Any reference to You/Buyer/Purchaser shall mean the person detailed
on the sales invoice.
We are suppliers of mainly non-standard items. This means that, by
their very nature, the parts we supply may not be a straightforward
DIY fit. In some cases, modifications or adaptations may be required
to achieve an acceptable fit. We therefore recommend that parts we
supply should be fitted by a suitably qualified person.
We are committed to protecting your privacy. We only use the
information we collect about you lawfully (in accordance with the
Data Protection Act 1998). See our privacy page for further
information.
Transactions shall be governed by and construed in accordance with
English Law, and both Parties (i.e. Motorsport (Ross) Limited and
the customer) shall submit to the jurisdiction of the English
Courts.
These terms and conditions do not affect your statutory rights as a
consumer.
2. ORDERS
We retain the right to cancel any order at any time. If payment has
been made, we will provide a full refund immediately.
3. PAYMENT
We will not dispatch goods or put goods on special order until
payment is received in full. Payment can be made by credit/debit
card, cheque, bank transfer or cash. Please see our “Ordering” page
for further info.
4. PRICES
We do our utmost to keep all prices and information on this web
site up to date. However, occasionally information from our
suppliers can change at short notice, so we reserve the right to
alter verbally or in writing, at short notice, specifications and
prices (up or down) listed on the web site. If you do not wish to
agree to the new price then we reserve the right to withdraw from
the transaction. We advise that whether you are placing your
order by telephone, mail or any other means, that you should check
the current prices with our sales office first.
It is humanly possible to make a mistake in a quotation. We reserve
the right to correct any mistake and to charge the correct price –
in that instance we will always inform you before proceeding with
your order. We are not bound to the price quoted at time of ordering
until you have received both the goods and an invoice.
5. VAT
We are VAT registered and, therefore, VAT at the current rate is
payable on all services and/or goods delivered to the UK & the EU.
In the case of EU VAT registered traders, this may be exempted
subject to us having sight of the relevant documents. For shipments
outside the EU, the VAT may be exempted providing we ship the goods
abroad.
6. DELIVERIES
When we quote delivery times it is in "working days". This means
any day excluding Saturday, Sunday and public holidays. We shall
inform you immediately if we are informed of any delay and will
inform you of the new delivery date.
7. SHORTAGES & DAMAGE IN TRANSIT
Once you or the person receiving the goods on your behalf has
signed for them you have accepted that the goods are undamaged and
that everything on the invoice/packing slip has been received. If
goods are obviously damaged and you inform us after signing for them
we may not be able to make a claim from the couriers. Therefore,
please sign for them as "received damaged". In any case you should
inspect the goods as soon as possible after receipt and notify our
sales office immediately if there appears to be a problem. If
it is likely that you will not be the person signing for the goods
(such as deliveries to a work address) it is your responsibility to
ensure that the person signing knows what they are doing.
8. RETURNS
We are not able to accept back non-faulty goods that have been
supplied to your specific order. The cost of returning faulty goods
safely to us is your responsibility. Where goods are alleged
to be defective, the purchaser agrees to return such goods for
inspection and report (without us replacing the said goods prior to
such inspection). The purchaser also accepts that it is reasonable
to inform us of any interruption, defect or other failure prior to
contacting independent third parties or incurring expense and, in
addition, to allow us to remedy the defect, failure or interruption.
9. WARRANTIES & GUARANTEES
All guarantees for products are provided entirely by the
manufacturers/UK importers and are subject to their terms and
conditions. Some goods will need to be returned directly to the
manufacturer, some will need to be returned to us. Please always
contact our sales office first to confirm. Goods returned under
warranty must be accompanied by a valid proof of purchase and must
be returned carriage paid by recorded delivery and appropriately
insured in-transit. If a manufacturer decides that a warranty claim
is not valid then we will not be liable for any compensation. We
will not accept any liability for any labour or associated costs
involved in a warranty claim.
Parts modified or adapted by the purchaser will not be warranted by
the manufacturer nor shall MOTORSPORT (ROSS) LIMITED be liable for
any failures resulting subsequent to modification as a result of
such modification.
10. LIMITATIONS UPON LIABILITY
We aim to ensure that all information on our web site is correct.
However, we cannot be responsible for the use of the information
given.
Advice given by MOTORSPORT (ROSS) LIMITED staff on the telephone or
by email is based entirely upon information given by the purchaser
with no inspection undertaken. As such, all advice given is
indicative only and should be checked by the purchaser prior to
order. Where advice is given after visual inspection by MOTORSPORT
(ROSS) LIMITED staff such advice shall amount to an opinion only.
Goods are supplied only to correspond to the purpose for which
goods of that kind are commonly supplied and not alternative uses to
which they may be put. No liability for failure will be accepted by
MOTORSPORT (ROSS) LIMITED for such alternative use, amendment or
modification.
We always do our best to deliver goods within the timescale quoted
at the time of ordering but sometimes there can be a delay which is
out of our control. As such, any dates we specify for the delivery
of goods are approximate only and we shall not be liable for any
losses, costs, damages, charges or expenses caused by any delay for
delivery of the goods. (We strongly recommend that you do not make
arrangements to have parts fitted until they have arrived. We will
not be held responsible for any charges incurred if such
arrangements have to be cancelled due to a delay in delivery.)
All goods are subject to availability. If we do not supply the
goods for any reason your credit card will be refunded the full
amount. MOTORSPORT (ROSS) LIMITED will not be responsible for
compensating you for any other losses which you may suffer if we do
not supply the goods.
Goods may not be compatible with vehicles which have been modified,
adapted or altered. Where goods ordered by the Purchaser are not
compatible by reason of modification, adaptation or alteration, we
cannot accept such goods back into stock and no refund or credit
will operate.
Under no circumstances will MOTORSPORT (ROSS) LIMITED be held
liable for any fitting charges incurred by the purchaser. It is the
purchaser's responsibility to ensure he has the correct parts prior
to fitting. This can be as simple as comparing shape and size of the
new items with the parts to be removed from the car. In the rare
event of an item being defective we shall act on the customer's
behalf to obtain compensation for fitting charges from the
manufacturer/UK importer. If the manufacturer/importer refuses
compensation then we shall not be held liable.
No liability is accepted by MOTORSPORT (ROSS) LIMITED where
purchasers attempt to modify or install components where it is known
or ought reasonably to be known to the purchaser that the part is
incorrectly supplied or otherwise not in accordance with the order.
Disclaimer: Any
information provided on this website is for general guidance only.
It does not constitute any contractual term, representation or
warranty. Motorsport (Ross) Limited takes no responsibility in
respect of any claim whatsoever and howsoever caused arising from
use of any information on this website. Prices may be subject to
change without notice. Our listing a part does not necessarily
guarantee its availability. All information correct at time of
website upload only.